From choosing your plan to welcoming your laundress, here is how it works.
Choose your rhythm
One or two visits a month, on the day and time window that suit you.
Set out the essentials
Your laundry, water, soap and a basin. The wash happens at home, with the things you already use.
She takes it from here
Your laundress hand-washes your laundry on-site, then hangs it to dry.
The same laundry, less to arrange
Your laundry stays at home. What changes is how you plan the next wash.
Plans for one, two or more people.
Without washed.
It all falls to you
Finding someone available for each wash.
Getting in touch again and arranging a time.
Explaining your routine whenever someone new comes.
Handling payment directly, sometimes without a written record.
Finding a solution yourself if the visit falls through.
With washed.
A visit you can plan around
One or two visits a month, on your chosen day and time window.
Your regular laundress returns, unless she is unavailable.
A vetted laundress: identity, references and an interview.
Payment by Mixx by Yas or Flooz, confirmed in writing.
A visit Washed could not deliver stays yours: it is rescheduled.
It all happens on WhatsApp
You write, Washed replies. Plan, day, payment and confirmation stay in writing in one conversation.
Your plan
You get the exact price before you pay.
Written confirmation
The day and time window of each visit are confirmed by message.
A person answers
A question or a change of plan: the Washed team takes over the conversation.
Pause or stop
One message is enough. The paid month runs to its end, then the pause or stop begins.
9:41
w.washed.WhatsApp
Today
Hello, I would like a plan for two people.9:38
Happy to help. Which neighbourhood do you live in?9:38
Agbalépédogan.9:39
Duo, two visits a month: CFA 11,500 a month. Which day suits you?9:39
Tuesday morning.9:40
Tuesday morning, noted. Send CFA 11,500 by Mixx by Yas or Flooz to confirm.9:40
Payment received. Your first visit is confirmed: Tuesday, 8am–12pm.9:41
Become a laundress
Skilled work, recognised and respected
The service rests on the skill of independent laundresses. washed. organises visits, sets compensation in advance and supports the relationship with each household.
Before the first visits: identity verification, references and an in-person interview.
Compensation and any bonuses are defined in advance and paid through the platform.
You work in clients’ homes with their water, their soap, their basin, the work you already know.
Visits are grouped by area and time window to reduce unnecessary travel.
When capacity allows, the same laundress returns to the same households to build trust.